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CHCDIV001 Work with Diverse People
(100% online) - $210pp

The CHCDIV001 – Work with Diverse People unit, offered online by SALT Training Academy, provides learners across Port Macquarie and the Mid North Coast with the essential skills and knowledge to communicate effectively and inclusively with individuals from diverse cultural, social, and personal backgrounds. This nationally recognised course focuses on developing cultural competence, promoting respect, and fostering inclusive practices in both community and workplace settings.

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Ideal for professionals in community services, education, healthcare, aged care, and customer-facing roles, CHCDIV001 helps participants understand the impact of cultural awareness, personal biases, and communication styles when working with people from all walks of life.

 

Learners will explore strategies for overcoming language and cultural barriers, responding to discrimination, and supporting inclusive environments in line with legal and ethical standards.

 

Delivered 100% online by SALT Training Academy, the course is accessible to learners in Port Macquarie, Kempsey, Taree, Coffs Harbour, and surrounding regions. The flexible online format allows students to complete the training at their own pace, making it perfect for those balancing work or personal commitments while still pursuing professional development. Despite being delivered remotely, the course offers interactive resources and trainer support to ensure a practical and engaging learning experience.

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Completing CHCDIV001 online through SALT Training Academy not only enhances your ability to work respectfully with diverse individuals but also demonstrates your commitment to inclusivity—a valuable asset in today’s multicultural workforce. Whether you're entering a new role or strengthening existing skills, this course supports both personal growth and community impact across the Mid North Coast.

Diverse People Online

  • Industry Validated

  • Experienced and Certified Instructors

  • Fast Certificate Turnaround

  • Nationally Recognised Certificate

Units Delivered

  • The online learning and assessment is expected to take approximately 5-6 hours to complete. These timeframes are estimates. Individuals with prior experience in similar training may complete the course in less time, while those new to the subject may need more time to complete all the learning content and assessment questions.

  • Students are expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.

Assessment Requirements 

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Certificate Renewal Requirements

This certificate does not require renewal

Learner Rights, Responsibilities & Support

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.

Assessment Activities

Performance tasks & scenarios

  • Students are required to upload three (3) videos of themselves participating in simulated scenarios to complete the practical assessment component

Documentation:

  • Complete an Incident Report form

Theory assessment:

  • A written assessment that may consist of case studies, short answer and/or multiple-choice questions

Please note:  You will be required to make three (3) videos of yourself, verbally explaining the required assessment outcome. If you do not wish to complete video assessment questions, please consider an alternative mode of delivery (E.g. Online with face-to-face assessment).

The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Allens Training Pty Ltd - RTO 90909.

  • CHCPRT02CHCDIV001 - Work with diverse people

Course Delivery

 This course can be undertaken fully online and will be self paced. 

Course Durations

Entry Requirements

An individual undertaking this course will need to demonstrate the following to be eligible for entry:

1. As a registered training organisation (RTO), delivering nationally recognised training, we must verify a student's identity before undertaking the assessment. To meet this requirement, you will be required to show your photo identification to the camera and state your full name, as listed on your identification document.

2. Must meet English and LLN requirements. The Training Package clearly states:

  • Reading – to read and understand forms and to make accurate reports

  • Writing – to accurately record details of children and young people at risk and to make reports using handwritten skills and computer skills

  • Communication – to communicate appropriately and effectively with children and young people who disclose sensitive information

3. Students must have access to a device with camera and audio recording capabilities, such as a smartphone, tablet, or computer with a webcam. This device will be necessary for creating short videos as part of the assessment, in which students verbally explain the required assessment outcomes.

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