11244NAT - $130pp
Course in Mental Health Support for First Responders
The 11244NAT – Course in Mental Health Support for First Responders, delivered by SALT Training Academy in Port Macquarie, is a nationally recognised course designed to equip individuals with the essential skills and knowledge needed to understand, manage, and support mental health in high-pressure environments.
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This course is designed for a broad audience, including first responders such as police, firefighters, paramedics, SES workers, and frontline healthcare professionals, as well as NDIS carers, teachers, support workers, and community members—recognising that anyone may find themselves in a position to provide crucial support during a mental health crisis.
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Mental health challenges such as stress, anxiety, depression, and PTSD are common in roles that involve exposure to trauma and emergency situations. This course empowers participants to recognise the signs and symptoms of mental distress in themselves and their colleagues, offering practical strategies to manage emotional wellbeing and reduce the long-term effects of psychological strain.
Key topics include:
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Building emotional resilience
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Applying stress reduction techniques
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Fostering peer support
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Developing effective self-care routines
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Initiate conversations about mental health and
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Connect others with appropriate professional resources.
A core focus of the course is to reduce stigma and build a culture of openness around mental health, where early intervention and supportive workplace practices are prioritised. Whether you're on the front line or supporting others who are, this training ensures you're well-equipped to respond with confidence, compassion, and clarity when mental health challenges arise.
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Delivered locally by SALT Training Academy in Port Macquarie, the 11244NAT course is concise, accessible, and built around real-world application—making it an ideal choice for professionals and individuals seeking to contribute to a more resilient, mentally healthy workforce and community. Upon completion, participants will not only gain valuable personal insight but also be capable of making a meaningful difference in the wellbeing of those around them.
Units Delivered
The following units will be included in your certificate:
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11244NAT - Course in Mental Health Support for First Responders
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NAT11244001 - Develop knowledge of mental health support for first responders
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NAT11244002 - Provide mental health support for first responders
Course Delivery
This course can be delivered/assessed in the workplace or at facility organised by the training provider.
Course Durations
Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
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Face-to-Face Face to Face contact time of at least 6 Hours
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Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins.
Entry Requirements
An individual undertaking this course with SALT Training Academy (Allens Training Pty Ltd RTO 90909) will need to demonstrate the following to be eligible for entry:
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Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
Learner Rights, Responsibilities & Support
This certificate does not require renewal.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
Assessment Activities
Practical task demonstrations:
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Case Study: Demonstrate an understanding of mental health
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Scenario 1 - Provide Support for a mental health concern
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Scenario 2 - Provide Support for a mental health crisis
Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.